Blog Post
Conflict Resolution: Ever Heard these Devastating Words from Your Public (or Your Spouse)?
In Consent-Building Clinic #70, we discussed "What to Do when Your Public is Convinced it's Too Late to Give Input (and How this Hurts Your Credibility)." One of the most serious facets of this issue, and related topics we've discussed in Clinics (Brownbags) #5, 30,...
Overusing Techniques such as Meetings & Committees for Public Engagement & Decision Making
Following this month's Brownbag Session, we had a couple of questions that need answering... Feel free to add your own questions or thoughts at any time. Question #1 Are other forms of Social Media more Useful than a Blog? Hans recommended moving to virtual advisory...
Consent vs. Consensus: A Classical Case
One of the things I promised to cover in the Blog, was an example of Consent that is so typical, so representative, so demonstrative that it deserves to be called a case of "Classical Informed Consent" . . . as opposed to "Consensus." In thinking about an example,...
2 Key Ingredients to Establish Public Legitimacy for Agency Regulators
If you work for a regulatory agency, or even if you don't -- but you administer regulation -- you must have these two key ingredients to establish Legitimacy among your public. In the short video below, we'll follow-up the discussion from Consent-Building Clinic...
Convincing the Public it’s Not Too Late to Participate (and Protecting Your Consent Building Credibility)
Consent-Building Clinic #70: July 14th, 2015: “No matter what we tell our stakeholders, they always assume a decision has already been made, and that – therefore – it would be a waste of their time to get involved in our planning process.” Boy oh boy! . . . Are there...
Convincing the Public their Participation Matters
Consent-Building Clinic #71: August 11th, 2015: “How do we convince the public that their input matters?” Because this month’s topic is closely related to last month’s, we’ll try to complement – rather than repeat – the issues covered last month. Together, these two...
Why You Need a Website Makeover (Your Most Powerful Public Communication Tool is likely Most Under-Utilized)
Consent-Building Clinic #74: November 10th, 2015: “When our stakeholders don’t like how we do our work, they go straight to our policy-makers who – then – try to micro-manage our projects. It’s one thing to stand up to stakeholders, but how do we stand up to this?”...
Consent Building Brownbag: Social Media is NOT What You Think it’s About
Brownbag #75: Dec. 8th, 2015: “Our message tends to get lost in the media: When they don’t over-simplify, they tell a lop-sided, negative story.” This is a well-justified complaint! . . . One reason this kind of thing is more than just a burr under the saddle is that...
Continuation of Preventing CP Error #5
To finish up on the last few points in this month's Brownbag session, we left off in your handouts at IV. Fundamentals for Preventing / Correcting CP Error #5, item C on page 14, this was the last of three (A-C) points. Here are the rest of the finer points we wanted...