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Our Impact

SDIC / CPO  remains the best learning experience of my career.  It is ingrained as a way of life and looking at the world to me.

Peter Holton
Selkirk College, British Columbia

It was a fantastic experience, and I'm eager to review the online materials afterward to implement these strategies in the work we're doing for Summit County.

Derek Siddoway
Communication & Public Engagement Director, Summit County, Utah

I love this philosophy and I am a believer!

Abby Tomilson
AECOM Engineering, Austin, TX

Engaging, rational, interactive.

Molly Markarian
Senior Planner, City of Springfield, OR

Really enjoyed the second day when 'tools' were introduced.

Abby Alway
Program Coordinator, City of Eugene

Thank you for continuing the effort to help folks like me make progress on issues that matter to so many.

Jimmy Fox
US Fish & Wildlife Service, Fairbanks, AK

[We have] better citizen engagement and feedback.

Jen Mogo
Vermont ANR

Your trainings are very relatable for our Public Involvement team, so thanks for shinning a light on ‘tougher’ topics.

Dan Sellers
Wisconsin DOT

Great. Lots of good examples, contextual stories.

Amber Beu
Senior Planner, Lane County OR

I like yours better [than other training].

BJ Kratz
Fisheries Supervisor, ND Game and Fish Dept.

Thanks again for the outstanding training; I'm looking forward to devoting some time to further study.

Tim Ingalls
Private Rancher, Amarillo, Texas

Opened my eyes to unique ways to conduct business.

West Erdle
Fisheries Dept. Project Manager, ND Game and Fish Dept.

A fantastic course that actually seems implementable. I wish we could rewind time and apply these methods to so many past projects!

Tina Bui
Manager of Government Relations, Capital Metropolitan Transportation Authority, Austin, TX

Very detailed, with good materials to takeaway and lots of examples.

Melinda McLaughlin
Public Information Director, City of Eugene Police

I've been able to help many communities and organizations define and implement some of their visions.

Hugh Osborne
Community Planner, U.S. National Parks Service

The content was useful and I envision using some of the techniques.

Jacqueline Acaris
Urban Development Analyst,, POYLE / AECOM

Very helpful in getting ideas/proposals to go through

Audrey Hendricks
Communications and Public Relations Coordinator

Understanding democratic decision-making, the power of the Veto, and the Bleiker Hierarchy of Values is transformational!

Kirk Girard
Humboldt County Community Development Services Director, Eureka, CA

Just learned it, but already thinking ahead to important ways it will be used!

Sandy Young Klindt
Jeff-Lewis BOCES School Board, General Brown CSD School Board

Revolutionized my thinking and approach to community engagement.

Henrietta DeGroot
Udall Foundation

Far better [than most training].

Molly Markarian
Senior Planner, City of Springfield, OR

High caliber

Amber Beu
Senior Planner, Lane County, OR

The content was useful and I envision using some of the techniques.

Allie Camp
Urban Development Analyst,, City of Eugene

Changing approach of how school board communicates with the public.

Ellen Larson
Hamilton Central School Board of Education, New York

This changes my attitude about how to approach issues dealing with the public.

Kevin Streepir
Operation Supervisor, Lockheed Martin Idaho Technologies, Idaho Falls, ID

I now have ammunition for my leaders that 'data' is not the best solution.

Sam Kamkar
Operation Supervisor, City of Eugene

This training is tops! . . . The tools and ideas in this course are more powerful and more meaningful than what I've found in other training.

Mark Gallagher
Principal Planner, Medford, OR

The content was useful and I envision using some of the techniques.

Cindy Hollenberg
State of New Mexico Dept. of Environment

This handles the human interaction side of what folks don't learn in school.

Daniel Grove
Wildlife Veterinarian, ND Game and Fish Dept.

A systematic approach to consent-building -- like CPO -- is critical to our agency's success.

Ginny Brown
Legislative Liason, Colorado Dept. of Health Care Policy and Financing, Denver, CO

This approach to managing projects is very enlightening; it really made me think.

Carol Petraboro
Accountant, Alaska Dept. of Environmental Conservation, Juneau, AK

I often use the Bleiker Life Preserver as a guide . . . Outstanding!

James Matteau
Executive Director, Windham Regional Commission, Brattleboro, VT

I enjoyed the storytelling. It made the concepts easier to understand and relate to.

Brenda Rivera
Assistant Ombudsman, Minnesota DOT

I've already used some of the specific tools (along with Hans's ideas) to begin to lay the groundwork for my upcoming 'working group.

Mark Weston
Director, Division of Conservation

We use this process for any major outreach effort.

Cindy Hollenberg
New Mexico Dept. of the Environment

The information presented in this course will definitely be a valuable asset for me in the future.

Nate Wakton
Engineer, Minnesota DOT

Very informative - very helpful.

Dale Repnow
Administrative Officer, ND Game and Fish Dept.

Very informational.

Monty Hamri - MN DOT
Project Manager, Minnesota DOT

[Your course is] very different [from others]. I like the free-speaking you do and all the examples.

William Meinholz
Assistant Project Development Engineer, Minnesota DOT

Was very useful now that I have more experience.

Renae Shultz
Biologist, ND Game and Fish Dept.

Invaluable. Specifically, being honest and transparent with stakeholders.

Ginny Brown
SME, Colorado Department of Regulatory Agencies

Excellent!

Donna Koren
Planner, Minnesota DOT

Good and thought-provoking.

Blake Schaan
Wildlife Resource Management Supervisor, ND Game & Fish Dept.

[You've] Demystified challenges around public engagement.

Chelsea Hartman
Planner, City of Eugene

Very hands on and kept my attention and focus.

Judd Jasmer
Wildlife Resource Biologist, ND Game & Fish Dept.

The best ever. The course brings a more profound level of understanding, thereby enabling the student to become a genuine practitioner.

Joe Nestler
Chief of Data Management, Wisconsin DOT

You guys should do this for a living, you’re so good at it.

Bruce M. Angle
Technical Program Manager, Westinghouse Idaho Nuclear Co., Idaho Falls

The combination of depth of analysis and practical tools makes this an outstanding course.

Charles W. Meyer
City Manager, St. Louis Park, MN

Inspiring . . . Thought-provoking . . . Informative!

Linda Zemotel
Principal Planner, MN DOT, St. Paul, Minessota

Super course -- I think the teaching method made the biggest difference. It also presented the highest proportion of new information I've ever come across.

Cheryl Weiler
Communications Coordinator, City of Golden Valley, MN

This is the best course I have taken . . . I wish I had the opportunity to learn this material in graduate school.

Mary Day
Director of Planning and Development Services, City of Broomfield, CO

If you are interested in how public agencies can get things done . . . (from siting a new dump to closing alibrary, to instituting a traffic calming policy) . . . You might consider the Bleikers' courses.

Jim Schroll
Transportation Engineer, Anne Arundel County, MD

The course gives me tools that I can use to make many projects move forward.

Jose Saucedo
Junior Engineer, City of Salinas, CA

You have provided me with tools that are practical; they have real-life application in my organization.

Stacie Dabbs
Public Information Officer, Merced County Association of Governments

This course is much more systematic and practical than what I'm used hearing.

Chris Bentley
Senior Planner, Benton County, OR

"What a breakthrough! . . . I'm excited to apply these practices to my job."

Sharla Sullivan
Community Affairs Representative, East Bay Municipal Utility District Oakland, CA

Majors & Budgets. Roundabouts and other design concepts

Garrett Vickman
Civil Engineer, Wisconsin DOT

So useful that I only know how to summarize it as the lifeline.

Vernon Andrew
IS Supervisor, Wisconsin DOT

I have had numerous opportunities to use various aspects of your program, with amazing results... There have been so many of these small type epiphanies, some times my head starts to swim.

Brian Amundson
Director of Public Works, Eau Claire, Wisconsin

The Bleiker Life Preserver, many of us have had the gift of this training. I found it extraordinary.

J. Tucker Hurn
DOT Alaska

Excellent course -- NOW I understand why some of the things that happen, happen! And possibly how to avoid the public meeting pitfall. I now see opportunities, not just theater.

Calvin DuBrock
Wildlife Management Director, Pennsylvania Game Commission

I now have tools I can implement in my programs. My furstrations in this arena are greatly diminished.

Sharon Conroy
Recycling Program Specialist, City of Auburn

Very valuable both personally and professionally

Brad Skow
Metro Design Manager, Minesota, DOT / Metro District, Roseville, MN

I like yours better [than other training].

Chad Cramer
Urban Designer, City of Eugene

Just a note to say that this is the best course that I have ever taken, it will help me to become a better person as well as a better planner.

Jim Myer
Ohio Department of Natural Resources

With so many seminars competing for our attention lately - yours are always the ones that get us well-focused and more productive.

Elizabeth Sjostrom
Washington State DOT

This provides a guideline for doing my job better.

Ken Hartman
Project Implementation Coordinator, City of Rockville, MD

Looking forward to working and thinking about this more. High value, comparible to upper level university course work.

Ruben Natera
Team Leader, Heritage, Recreation, Lands Engineer, National Forests and Grasslands in Texas

Great! Fantastic! Loved it!

Nicole Quil
Communications specialist, Capital Region BOCES

This course is much more systematic and practical than what I'm used hearing.

William Culligan
Supru Aquatic Biologist, NYS Department of Environmental Conservation.

Far more interesting and thought-provoking than other continuing education courses.

John Swissler
Program and Planning Analyst, Wisconsin DOT

Well developed course! Very informative. Far better and more practical.

Jeremy Krump
Environmental Specialist, Missouri Dept. of Natural Resources

Excellent, practical process for increasing agencies credibility. There is no comparison (to other courses). The Knowledge, experience and course content you both bring to the training far surpasses any previous training I have received.

Tom Malstrom
Program Specialist, Nebraska Department of Environmental Quality

Internal and external stakeholder communication strategy has been vastly improved!

Courtenay Sprunger
Big Sky Public Relations

Very helpful! Better results!

Crispin Ruiz
Group Solutions RJW, Texas

This has been by far the most useful, most beneficial, captivating training I've ever taken. My plan is to integrate the tools into my planning work for all future projects.

Alissa Schram
Community Involvement Specialist, Capital Metropolitan Transportation Authority, Austin, TX

[Your training] is unique.

Andrew Dinges
Biologist, ND Game and Fish Dept.

"The course changed my idea of what I need to do/not do."

Britt Hiatt
Senior Planner, Harmsen & Associates, Monroe, WA

Excellent! . . . Good, comprehensive strategy for developing the public's informed consent.

Martin Gary
Fisheries Administrator, Maryland Dept. of Natural Resources

Understanding the balance between 'Responsibility and Responsiveness' will prove most useful to me . . . Great info, great method of teaching!

Amy Diffenbacher
Environmental Program Specialist, Alaska Dept. of Environmental Conservation, Douglas, AK

An amazing amount of information that was clearly and concisely presented. One of the most valuable seminars I've attended!

Larry Wyeno
City of Longmont, CO

Keep doing what you're doing!

Barb Tuininga
Community Involvement Coordinator, City of Bellevue WA

There were many helpful exercises and examples.

Thea Evans
Planner, City of Eugene

I look forward to the Modules and webinars

Thea Evans
Program Delivery, MN DOT

Outstanding course; much more useful and practical, but with a sound theoretical basis.

W. Porter Grace
Team Leader - Program Manager, US Dept. of Energy, Albuquerque, NM

The life preserver -- oh to have this training years ago!

Lisa Darling
Senior Water Resources Engineer, City of Aurora

[How it compares to other training?] A lot more interactive and engaging.

Todd Burkley
Private Lands Biologist, ND Game and Fish Dept.

An excellent educational experience!! . . . You gave me hope for future success in executing my job responsibilities with my team.

Dianne Mendoza
Vice President of Business and Community Development, Austin, TX

Very good, valuable training, one of the best I've ever taken.

Christine Conner
Transportation Engineer, Texas DOT, Austin TX

I feel empowered again. Until this class I was discouraged and frustrated. Now I feel excited and hopeful again!

Susan Joy
City of Fort Collins

Great information that I can use in my personal as well as professional life.

Ellen Cook
Public Information Coordinator, US Dept. of Energy, PanTex Plant, Amarillo, TX

"Head and shoulders above any other course; extremely useful."

Joy Monjure
Education Coordinator, City of Bellingham, WA

Very enlightening. Definitely a different and much more efficient way of looking at problems as opportunities. This will help me as much with my family life as in my professional life.

Brian Hope
Land Management Coordinator, Nebraska Public Power District, North Platte, NE

The course was chock full of great, interesting, fascinating, and useful information and tools. I am thrilled to have all the resources you have provided . . . You guys rock!

Lindy Wallace
Project Management Director, Colorado Dept. of Health Care Policy and Finance, Denver, CO

Good training.

Sam Kamkar
Community Relations, City of Eugene Police

Excellent course. Hans' presentation was so energetic and focused, we all forgot lunch for about 40 minutes!

Nisar Shah, Folsom CA
Senior Regional Transmission Engineer, California Independent System Operator, Folsom, CA

"Mind-stretching! This is the best public involvement course I've taken. It has us step 'outside the box' in our thinking."

Mary Jo Acke
Public Participation Coordinator, US Dept. of Energy, Chicago Operations Office, Argonne, IL

This course is much more specialized than any other Continuing Ed course I have taken.

Ryan Huber
Private Lands Biologist,, ND Game & Fish Dept.

The power of what you teach is mind-boggling!

Bob Blyth
Engineer, US Dept. of Energy, Idaho Falls, ID

This is education of the highest standard . . . Wonderfully insightful approach to the psychology of the public involvement process, and an opportunity for increased effectiveness for public agencies.

Kim Peoples
Road Services Manager, Department of Community Services at Multnomah County, OR

Wow! Great enhancement to my personal interest in leadership, communication, decision-making and public process.

Bruce Meaker
Senior Manager of Regulatory Affairs, Snohomish County PUD, Everett, WA

Fantastic!

Stephanie Tucker
Biologist, ND Game and Fish Dept.

"I have said this before and again I learned so much from Hans and have been successful because of my Master’s Degree."

Randy Wilson
Planning Director, Plumas County, CA

The training has me looking at planning for public involvement differently.

Loralyn Spiro
Public Information & Education Analyst, City of Springfield, OR

I enjoyed Hans' storytelling prowess.

Rebecca Gershow
Senior Planner, City of Eugene

Very informative!

Loralyn Spiro
Public Information & Education Analyst, City of Springfield, OR

Framework that comprises the SDIC concepts and approaches is applicable to many of the projects I work on.

Rebecca Gershow
Senior Planner, City of Eugene

I really enjoyed the stories Hans used to describe and explain concepts. There were a lot of important concepts that were highlighted that are going to be helpful to me and my work.

Renee Raduenz
Market Research Manager, Minnesota DOT

Good... A little more in-depth about how to work with the public.

Andrew Ahren
Biologist, ND Game and Fish Dept.

There are several tools provided, but the focus was on the rationale behind the tools, rather than just how to use them.

Laura Hammond
Community Relations, City of Eugene

There's something [in the course] for everyone.

Wesley Erdle
Fisheries Dept. Project Manager, ND Game and Fish Dept.

[This course is] much more focused [than most].

RJ Gross
Upland Game Biologist, ND Game and Fish Dept.

[This course is] better [than most]. More useful and applicable to a wider variety of applications.

BJ Kratz
Fisheries Supervisor, ND Game and Fish Dept.

Interesting research.

Nicole George
Principal Planner, Minnesota DOT

[How the course compares to others?] "I believe it will prove much more useful and stick with me longer.

Judd Jasmer
Wildlife Resource Biologist, ND Game & Fish Dept.,

Valuable strategies and approaches

Rick L'Amie
VIA Metropolitan transit

[We have] better citizen engagement and feedback.

Jen Mogo
Vermont ANR

I enjoyed the new perspective and systematic approach. I liked the group activities where it applied it to our own projects.

Audrey Stuart
Planning Analyst, City of Eugene

They [Hans and Annemarie] provide some truly helpful information that can help in so many situations. So again, please tell them THANK YOU!

Marisa Christy-Kerns
Senior Communications Specialist, Missouri DOT

Consent Building has been foundational in my career.

Jeff Foss
Bureau of Land Management, Idaho

I've been very pleased with the clinic audio conferences. I have attended whenever I am in town. It is a very practical way to introduce many of our staff to SDIC concepts.

William Rice
Deputy Regional Administrator, EPA Region 7

Thanks again for all the great advice, council, and support. You and Hans have made me proud to be an SDIC Bureaucrat... a bureaucrat that cares!

George Fekaris
Transportation Planner, Western Federal Lands, Federal Highway Administration

You guys should do this for a living, you’re so good at it.

John Wachtler
Energy Program Director, Minnesota Department of Commerce

When going gets tough I think of the Life Preserver.

Dean Pierce
Town of Shelburne

The SDIC training was probably the most useful training I received as a state employee.

Brian Fredrickson
MN Pollution Control

I have been utilizing the principles of Consent Building throughout the last decade and half and promote the concepts at every opportunity. Great stuff.

Phil Johnson
Ayres Associates

Outstanding! . . . It's a paradigm-shift!

Mike Huggins
City Manager, City of Eau Claire, WI

I've learned more in three days than in any other situation other than parenting . . . I see my position as a public servant differently now.

Robert Ekse
Marine transport, Alaska Marine Highway / Alaska DOT

You approach a difficult topic that we usually don't see courses on . . .This is practical and instantly applicable.

Janice Hamil
System Efficiency Engineer, Washington State Dept. of Transportation

Excellent, . . . Inspiring . . . So much to think about!

Robbyn Rodriguez-Walker
Administrative Manager, Alaska Dept of Environmental Conservation

Revealing . . . Enlightening!

Bill Kiger
Natural Resources Manager, Alaska State Park

There's no comparison between this course and other continuing education training I've seen . . . The course demands -- but also captures -- your attention. It is easy to relate to all of the real-life scenarios presented. You have encouraged me to not only polish my public administration skills but to become a better public servant as well . . . Wonderful!

Adrian Early
Director of Operations, Covington Housing Authority

Excellent!

Steve Hanks
Land Management Manager, Lincoln Electric System Lincoln, NE

Superb!

Terry Warth
Customer Services Manager, Nebraska Public Power District, Columbus, NE

It exceeds [other courses]. It has both the big picture and the details!

Lacey Risdal
Public Works Administration Director, City of Eugene

Great tool to clearly think through projects upfront and build a better process.

Chelsea Hartman
Planner, City of Eugene

SDIC and CPO have been the #1 and #2 most useful courses I have ever taken.

Theresa Worsham
City Planner, City of Golden, CO

This course was one of the most rewarding opportunities in my adult life. I look forwad to using what I learned.

Matt Curtis
Assistant Director of Business and Community Development, Capital Metropolitan Transportation Authority

The discussion of the whole concept of Consent vs. Consensus is very useful to me.

Karolina Oleksiw
Planning Commissioner, Town of Brattleboro, VT

SDIC is a very positive approach . . . I'm excited!

Cheryl Everitt
Deputy Manager for Regional Real Estate Services & Manager of Communications and Public Relations, Wilson & Company, Colorado Springs, CO

SDIC seems very practical . . . An email update or telecourse would be great.

Tom Donnelly
County Commissioner, Larimer County, COLarimer County, CO

I wish we didn't have major budget issues and I could attend the next course. No matter how busy I was at work, it would have been irresponsible of me not to attend.

Jen Petrik
Transportation Planner, City of Fort Collins, CO

"I have said this before and again I learned so much from Hans and have been successful because of my Master’s Degree."

Randy Wilson
Planning Director, Plumas County, CA

This has been more intense, challenging and thought provoking than any Continuing Education course I've taken.

J. Wayne Oldroyd
Director of Community Development, City of Maryland Heights, MOCity of Maryland Heights, MO

I enjoyed the course very much and already have put into practive some of the techniques I learned.

Brenda L. Ricchi
Public Affairs Specialist, Lockheed Martin Speciality Company, Largo, FL

Wow I can certainly use this material! Your seminar has reinforced my belief in being fair! Thanks for everything.

Brooks Brestal
Studies and Plans Engineer, IL Dept of Transportation

"What I've learned will assisst me with difficult decisions I'm facing in the near future."

Clifford Ligons
Monument Manager, US Forest Services, Amboy WA

Fantastic. I thouroughly enjoyed this course. It opened my eyes.

David Byrd
Biologist, US Fish and Wildlife Service, Gloucester VA

I am thankful to have attended. It was exceptional.

Carolyn Douglas
Corporate Communications Coordinator, Lincoln Electric System

Wow! Definitely more lively and interesting, thought-provoking stuff!

Harry Arnold
Site Engineer, US Dept. of Energy Albuquerque NM

Very worthwhile and informative...I will use these tools! I can do my job better and have a more in-depth understanding of the spokes of the wheel!

Deborah Allen
Senior Public Affairs, MoDOT

Very insightful and interesting. Pleased that someone has taken the time and effort to look in such detail at citizen participation and public decision making.

Michelle Graham
Public Involvement Manager, HNTB Corporation

"Great course, eye-opening, very enlightening"

Scott C. Gladson
SNF Coordinator, Babcock & Wilcox Idaho Co, Idaho Falls, ID

Excited! I'm involved with institutional issues that I was afraid had gotten impossible to deal with.

Michael J. Tyacke
Project Manager, EG&G Idaho Falls ID

I have really enjoyed the training!

Ryan Harlow
Community Relations Manager, King County Department of Natural Resources and Parks