Clinic Library
Like Netflix for Public Professionals
This is supplemental training that allows us to cover details we don’t have time to in our introductory workshop and advanced courses: Dealing with NIMBY using SDIC and the 4 Advanced Public Outreach Modules.
Each Clinic is a mini-lecture, focused on how to apply our Consent-Building approach to a specific aspect of public-sector work.
New students can get a feel for our approach by watching recorded Clinics. Returning students get a tune-up by diving deeper into specific topics covered in each Clinic that we only touched on in the introductory and advanced courses.
Who helps you when things go sideways with the public?
- What do you do when your team makes a mistake and criticism snowballs?
- How do you diffuse anti-government attitudes targeted at your team?
- Does confidence in your projects depend on internal disputes not being made public?
Whatever the challenge you face, we are here to help you.
Unlike other resources, we train you how to problem-solve without becoming dependent upon us. You learn to think like we do — and like the Implementation Geniuses we’ve studied for more than 4 decades!
What’s the Clinic Library?
Here, you can get answers to your problems — on demand.
You’ll have streaming access to 170+ challenges public officials face, with new topics added frequently.
In each session, we deconstruct the problem, then guide you to the solution. It’s more than a one-time fix. It’s a solution that sticks and helps you prevent a repeat of the problem in the future.
What if you’ve never had your Consent-Building training?
Even if you’ve never had our introductory course (Dealing with NIMBY using SDIC course), you’ll get a ton of mileage out of these recorded presentations and handouts. It might be a bit counter-intuitive, but you’ll see how our approach is different and wildly successful for those that use it.
You’ll learn details and application we don’t cover in NIMBY course.
You can use the Clinic Library as a way to dive deeper on challenging issues. You’ll get a refresher on why our method works, and how to put it to use for you and your organization.
You serve the public. We serve you.
Don’t waste time being frustrated.
Use Consent-Building to be an effective problem-solving entity.
Inform and serve your public — and get your mission accomplished!
A Sampling of Topics…
When the Public Uses this Dirty Tactic on You…
What can you do when a stakeholder stays out of the process — until the very end?
And then complains that they weren’t involved!
Understand why this (dirty) tactic is being used on your organization, how to handle it, and protect yourself from being the target of it in the future.
Mechanics, Doctors and Carpenters Don’t Do This – Be Sure You Don’t!
Why do public professionals grab outreach tools (meetings, advisory committees, etc.) before analyzing what’s causing their public to be “uninformed”?!?
This commonplace — yet deadly — mistake creates more anti-government sentiments than it heals.
We explain why and how to create an informed public without adding fuel to the fire.
Does “Listening” Mean Doing What Public Wants?
How can you “listen” to the public when your hands are tied?
Perhaps it’s too late in the process. Or you simply can’t do what they’re asking of you…
Part of your job as a public servant is to listen, but what does that mean if you can’t do what they want you to do?
Get the Help You Need
when You Need It
with the Clinic Library
What’s it like inside the library?
Dive-deep into the real problem.
Finish with immediate steps you can take to solve your most vexing problems by streaming
170+ Consent-Building Clinics.
Next “Live” Clinic
Navigating Difficult Conversations
Clinic #171, December 12th 10-11am PT
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