How to get the public to appreciate your project, agency or you -- and why they don’t (yet)
January 8th 10-11am PT
Your public is so diverse there’s NO WAY you can please everyone, except on this ONE issue.
February 12th 10-11am PT
Who is and isn’t part of your “public”? Here’s the quick way to know.
April 9th 10-11am PT
Immunize your project against the most damaging criticism -- here’s how
March 12th 10-11am PT